Seasonal Client Support Specialist

Jackson Hewitt - ACK; City of Amsterdam (NY); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Earned Wage Access

Flexible schedule

Training & development

Full-time and part-time positions

Work Lotto

Teladoc

401k with Company Match

Free tax preparation training

Zusammenfassung

Jackson Hewitt - ACK is hiring a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

No matter your work background or experience level, we welcome you to apply.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Actively engage with clients and be the friendly face for those visiting our offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Customer service

Troubleshooting

Willingness to learn

Jobbeschreibung

Jackson Hewitt - ACK is hiring a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

No matter your work background or experience level, we welcome you to apply.