Seasonal Client Experience Specialist

Jackson Hewitt - ACK; City of Schenectady (NY); In loco; USD 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Earned Wage Access

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Descrizione del lavoro

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices, ensuring exceptional experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Training and advancement opportunities are available.

Competenze

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Mansioni

• Engage with clients and actively provide essential support.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Conoscenze

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Troubleshooting

Customer service

Sales experience

Descrizione del lavoro

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices, ensuring exceptional experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Training and advancement opportunities are available.