Seasonal Client Support & Experience Pro

Jackson Hewitt - ACK; Town of Camillus (NY); Sur place; USD 22 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Earned Wage Access

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full-time and part-time positions

Résumé du poste

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for all visitors to our offices, ensuring exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help maintain a welcoming environment.

Join a team that values strong relationships, training, and development opportunities, with flexible scheduling and pathways for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is welcome but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Welcome clients and provide exceptional service at the desk or office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Connaissances

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Willingness to learn

Description du poste

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for all visitors to our offices, ensuring exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help maintain a welcoming environment.

Join a team that values strong relationships, training, and development opportunities, with flexible scheduling and pathways for advancement within the organization.