Seasonal Client Support Specialist

Jackson Hewitt - GNV; Cartersville (GA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible schedule

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc

Identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefits

401k with company match

Earned Wage Access

Job summary

Jackson Hewitt - GNV is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly, helpful service in our offices. You will engage with clients, distribute marketing materials, follow up with prospects, and keep visitors engaged while they wait, offering support and guidance to ensure a positive journey.

Join our team for a rewarding seasonal role in a customer-focused environment with opportunities for advancement and professional development.

Qualifications

• Excellent verbal and written communication.
• Experience in fast-paced retail environments.
• Willingness to learn and adapt in a customer-focused role.
• Basic computer proficiency and troubleshooting ability.

Responsibilities

• Engage with clients and actively assist them.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Customer service experience

Tools

Computer skills

Troubleshooting

Job description

Jackson Hewitt - GNV is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly, helpful service in our offices. You will engage with clients, distribute marketing materials, follow up with prospects, and keep visitors engaged while they wait, offering support and guidance to ensure a positive journey.

Join our team for a rewarding seasonal role in a customer-focused environment with opportunities for advancement and professional development.