Seasonal Client Advocate | Flexible Schedule & Growth

Jackson Hewitt - GNV

Rome (GA)

On-site

USD 27,000 - 36,000

Full time

4 days ago

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Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options - Work that

Work Lotto (Win money for logged sall

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - GNV is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential support in our offices. You will engage with clients to ensure exceptional experiences and help with basic troubleshooting.

This role offers full-time or part-time schedules, opportunities for advancement, training, and access to benefits such as healthcare, 401k matching, and Earned Wage Access. No prior tax experience required; training provided.

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Willingness to learn and grow in a customer-focused role.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience is preferred, but not required.

Responsibilities

Engage with clients and confirm appointments.
Follow up with past and potential clients; distribute marketing materials; keep clients engaged during wait times.