Seasonal Client Support Pro — Flexible Hours & Growth

Jackson Hewitt - EMH; Reidsville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full-time positions available

Part-time positions available

Flexible schedule

Training & development

Opportunity for advancement

Earned Wage Access

Staff discounts

Job summary

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to greet clients and deliver friendly service in our offices. You will actively engage with clients, confirm appointments, and help convert inquiries into appointments while maintaining a positive client experience.

The role offers opportunities to distribute marketing materials, follow up with prospects, and keep clients engaged during waiting periods.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to provide exceptional service.
• Confirm appointments with clients and follow up with past and potential clients.
• Distribute marketing materials to clients and prospects.
• Keep clients engaged during wait times in the office.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Willingness to learn

Tools

Basic computer proficiency

Job description

Jackson Hewitt - EMH is seeking a Seasonal Client Support Associate to greet clients and deliver friendly service in our offices. You will actively engage with clients, confirm appointments, and help convert inquiries into appointments while maintaining a positive client experience.

The role offers opportunities to distribute marketing materials, follow up with prospects, and keep clients engaged during waiting periods.