Seasonal Client Support - Flexible Schedule & Growth

Jackson Hewitt; Burlington (NC); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

Jackson Hewitt - Headquarters in Burlington, NC is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support to ensure a positive experience.

You will engage with clients, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. All backgrounds welcome; opportunity to learn and grow.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments to ensure smooth visits.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials to clients and visitors.
• Keep clients engaged during wait times for a positive experience.
• Perform miscellaneous duties to support the client service team.

Skills

Strong interpersonal and communication

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt - Headquarters in Burlington, NC is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support to ensure a positive experience.

You will engage with clients, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. All backgrounds welcome; opportunity to learn and grow.