Seasonal Client Support & Experience Champion

Jackson Hewitt - AHC; Town of Ithaca (NY); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are‑

Work Lotto

Low-cost benefits

Teladoc (Unlimited)

Descripción de la vacante

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to be the welcoming face for clients visiting our offices. You will engage with clients, confirm appointments, and follow up with past and potential clients, distributing marketing materials and keeping clients engaged during wait times.

The role emphasizes excellent communication in a customer-service oriented environment, with opportunities for advancement and employee perks.

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Engage with clients and be the friendly face at our offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Conocimientos

Interpersonal skills

Customer service

Retail experience

Basic computer proficiency

Willingness to learn

Descripción del empleo

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to be the welcoming face for clients visiting our offices. You will engage with clients, confirm appointments, and follow up with past and potential clients, distributing marketing materials and keeping clients engaged during wait times.

The role emphasizes excellent communication in a customer-service oriented environment, with opportunities for advancement and employee perks.