Seasonal Client Experience Specialist

Jackson Hewitt - CGH; Skowhegan (ME); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

Free continuing tax education

Employee referral program

Medical & Prescription benefit

401k with Company Match

Earned Wage Access – access a portion

Job summary

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to be the friendly face for all visitors to our offices. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

This role offers a welcoming, customer-service oriented environment and opportunities for advancement. We value strong communication skills and a willingness to learn, with perks like training and

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Customer service

Willingness to learn

Job description

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to be the friendly face for all visitors to our offices. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

This role offers a welcoming, customer-service oriented environment and opportunities for advancement. We value strong communication skills and a willingness to learn, with perks like training and