Seasonal Client Support Specialist

Jackson Hewitt - AHC; City of Norwich (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are 

Flexible Schedule Options – Work that

Job summary

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to greet clients, help with appointments, and provide essential support in our offices.

You will engage with clients, distribute marketing materials, follow up with prospects, and keep clients engaged during wait times. Flexible full- and part-time schedules are available with opportunities for advancement and training.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Computer literacy

Customer service

Growth mindset

Job description

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to greet clients, help with appointments, and provide essential support in our offices.

You will engage with clients, distribute marketing materials, follow up with prospects, and keep clients engaged during wait times. Flexible full- and part-time schedules are available with opportunities for advancement and training.