Seasonal Client Support Associate - Flexible Schedule

Jackson Hewitt; Louisville (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Signing bonus

401k with Company Match

Teladoc

Free identity theft protection

Free tax preparation training and PTIN

Referral bonuses

Employee referral program

Job summary

Jackson Hewitt in Louisville is seeking a Seasonal Client Support Associate who thrives in a friendly, customer-service oriented environment. You will greet clients, confirm appointments, and help keep the office running smoothly while delivering exceptional service.

This role welcomes all work backgrounds and offers both full-time and part-time schedules. You will gain experience in a busy retail tax setting with opportunities for advancement and a supportive team environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is a plus.
• Customer service or sales experience is helpful but not required.

Responsibilities

• Engage with clients and assist them during visits.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Customer service

Computer literacy

Tools

Computer literacy

Job description

Jackson Hewitt in Louisville is seeking a Seasonal Client Support Associate who thrives in a friendly, customer-service oriented environment. You will greet clients, confirm appointments, and help keep the office running smoothly while delivering exceptional service.

This role welcomes all work backgrounds and offers both full-time and part-time schedules. You will gain experience in a busy retail tax setting with opportunities for advancement and a supportive team environment.