Seasonal Client Success Associate - Flexible Schedule

Jackson Hewitt - ACK; Town of Cicero (NY); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Earned Wage Access

Flexible Schedule

Training & Development

Advanced opportunities for advancement

401k with Company Match

Medical & Prescription benefit option

Résumé du poste

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate in New York to warmly welcome clients, confirm appointments, and assist with inquiries. You will build friendly relationships and ensure a smooth client journey.

In this role you will engage with clients, follow up with past and potential customers, and distribute marketing materials while they wait. A customer‑focused mindset is essential to success.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Connaissances

Interpersonal skills

Communication skills

Retail experience

Customer service

Basic computer proficiency

Description du poste

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate in New York to warmly welcome clients, confirm appointments, and assist with inquiries. You will build friendly relationships and ensure a smooth client journey.

In this role you will engage with clients, follow up with past and potential customers, and distribute marketing materials while they wait. A customer‑focused mindset is essential to success.