Seasonal Client Support Associate — Flexible Hours & Growth

Jackson Hewitt - ACK; Town of Hastings (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for loggedshits

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - ACK in Hastings, NY is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support during visits. You will engage with customers, distribute marketing materials, and help keep wait times smooth in a welcoming office environment.

No specific experience required; strong interpersonal skills and a willingness to learn are valued. Training is provided, with opportunities for advancement and access to benefits for eligible staff

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Customer service or sales experience is a plus but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for office visitors and assist with inquiries.
• Support team with daily tasks to ensure smooth client experiences.

Skills

Interpersonal skills

Communication skills

Customer service experience

Retail experience

Basic computer skills

Troubleshooting ability

Willingness to learn

Job description

Jackson Hewitt - ACK in Hastings, NY is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support during visits. You will engage with customers, distribute marketing materials, and help keep wait times smooth in a welcoming office environment.

No specific experience required; strong interpersonal skills and a willingness to learn are valued. Training is provided, with opportunities for advancement and access to benefits for eligible staff