Seasonal Client Support Associate | Flexible Hours & Growth

Jackson Hewitt - ACK; City of Cohoes (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Earned Wage Access

Teladoc

Job summary

Jackson Hewitt - ACK in Cohoes, NY is seeking a Seasonal Client Support Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help keep clients engaged during wait times.

No matter your work background, you are welcome to apply as we offer training and opportunities to learn and grow in a customer-focused role.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment is preferred but not required.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Basic computer proficiency

Job description

Jackson Hewitt - ACK in Cohoes, NY is seeking a Seasonal Client Support Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and help keep clients engaged during wait times.

No matter your work background, you are welcome to apply as we offer training and opportunities to learn and grow in a customer-focused role.