Seasonal Client Services Specialist — Welcoming & Scheduling

H&R Block, Inc.; Conway (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will manage scheduling, support clients in person or remotely, and maintain a clean, organized office with team collaboration.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office. Flexibility across locations may be required.

Qualifications

• Experience in a fast-paced customer service environment.
• Strong organizational and time-management skills.
• Ability to multi-task and handle multiple client needs.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organization

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will manage scheduling, support clients in person or remotely, and maintain a clean, organized office with team collaboration.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office. Flexibility across locations may be required.