Seasonal Client Services Specialist & Receptionist

H&R Block, Inc.; Thomson (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Thomson, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will schedule appointments and support the team in person, over the phone, or virtually.

The role requires prior customer service experience, the ability to multitask, and solid knowledge of Microsoft Office. A flexible schedule and willingness to work at multiple locations are preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. in Thomson, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will schedule appointments and support the team in person, over the phone, or virtually.

The role requires prior customer service experience, the ability to multitask, and solid knowledge of Microsoft Office. A flexible schedule and willingness to work at multiple locations are preferred.