Seasonal Client Service Receptionist — Make an Impact

H&R Block, Inc.; Hinesville (GA); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

H&R Block, Inc. in Georgia seeks a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and support the office in person, over the phone, or virtually.

This role emphasizes outstanding customer service, organization, and the ability to multitask in a fast-paced franchise environment. This is a part-time, seasonal position with flexible scheduling, and operates within an independently

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task in a supportive role.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Connaissances

Multi-tasking

Organizational skills

Time management

Customer service experience

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. in Georgia seeks a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and support the office in person, over the phone, or virtually.

This role emphasizes outstanding customer service, organization, and the ability to multitask in a fast-paced franchise environment. This is a part-time, seasonal position with flexible scheduling, and operates within an independently