Client Services Receptionist - Seasonal & Flexible

H&R Block, Inc.; Jefferson (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Jefferson, GA is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. You will answer phones and help ensure a friendly, efficient experience for every visitor.

This fast-paced office requires strong organizational and customer service skills, and proficiency with Microsoft Office. Training will be provided to support clients both in person and remotely when needed.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and manage time effectively.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Assist to ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Excellent communication

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. in Jefferson, GA is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. You will answer phones and help ensure a friendly, efficient experience for every visitor.

This fast-paced office requires strong organizational and customer service skills, and proficiency with Microsoft Office. Training will be provided to support clients both in person and remotely when needed.