Seasonal Client Services Coordinator

H&R Block, Inc.; Town of Hartford (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and set the tone for a positive experience.

You will help connect clients with the right tax professional, schedule appointments, and ensure every client’s needs are met in person, over the phone, or virtually.

This role emphasizes teamwork, organization, and friendly service across multiple locations within Wisconsin, with flexible scheduling in a fast-paced office environment.

Qualifications

• Must have experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and set the tone for a positive experience.

You will help connect clients with the right tax professional, schedule appointments, and ensure every client’s needs are met in person, over the phone, or virtually.

This role emphasizes teamwork, organization, and friendly service across multiple locations within Wisconsin, with flexible scheduling in a fast-paced office environment.