Seasonal Client Service Specialist - Receptionist

H&R Block; Draper (UT); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Draper, UT is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client check-in, scheduling, and help connect clients with the right tax professional.

In this in-person role, you will support daily office operations, maintain an organized reception area, handle confidential information with discretion, and collaborate with a team of tax professionals to ensure a smooth client experience throughout

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Customer service

Multitasking

Interpersonal communication

Organizational skills

Microsoft Office

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block in Draper, UT is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client check-in, scheduling, and help connect clients with the right tax professional.

In this in-person role, you will support daily office operations, maintain an organized reception area, handle confidential information with discretion, and collaborate with a team of tax professionals to ensure a smooth client experience throughout