Seasonal Client Service Specialist

H&R Block, Inc.; Vinita (OK); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block in Vinita, OK is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly, personalized service and smooth scheduling across channels including in person, phone, and virtual interactions.

The ideal candidate will have experience in a fast-paced customer service environment, strong multi-tasking and organizational skills, and proficiency with Microsoft Office.

Formación

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multi-tasking

Time management

MS Office

Phone handling

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

H&R Block in Vinita, OK is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly, personalized service and smooth scheduling across channels including in person, phone, and virtual interactions.

The ideal candidate will have experience in a fast-paced customer service environment, strong multi-tasking and organizational skills, and proficiency with Microsoft Office.