Seasonal Client Service & Scheduling Specialist

H&R Block, Inc.; Claxton (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Claxton, GA is seeking a seasonal Client Service Professional/Receptionist to warmly greet guests, answer phones, and connect clients with the right tax professional. You will schedule appointments, help ensure client needs are met across in-person, phone, or virtual channels, and keep the office organized with the team.

This role emphasizes building relationships, delivering friendly service, and supporting a fast-paced tax office during peak seasons.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and maintain organization.
• Proficiency with Microsoft Office and office technologies.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the right tax professional for their needs.
• Schedule clients according to preferences and availability.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Claxton, GA is seeking a seasonal Client Service Professional/Receptionist to warmly greet guests, answer phones, and connect clients with the right tax professional. You will schedule appointments, help ensure client needs are met across in-person, phone, or virtual channels, and keep the office organized with the team.

This role emphasizes building relationships, delivering friendly service, and supporting a fast-paced tax office during peak seasons.