Seasonal Client Receptionist - Flexible Schedule

H&R Block, Inc.; Laconia (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, ensure client needs are met, and maintain a clean, organized reception area.

The role emphasizes friendly service, multi-tasking in a fast-paced environment, and strong organizational skills, with opportunities to grow in later seasons.

Qualifications

• Experience in a fast-paced environment.
• Strong organizational and time-management skills.
• Excellent customer service and communication abilities.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Ensure all client needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Perform other duties as assigned by the office.

Skills

Customer service

Multi-tasking

Time management

Professional communication

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, ensure client needs are met, and maintain a clean, organized reception area.

The role emphasizes friendly service, multi-tasking in a fast-paced environment, and strong organizational skills, with opportunities to grow in later seasons.