Seasonal Client Service Pro — Welcoming & Scheduling

H&R Block; Genoa City (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Genoa City, Wisconsin is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure a smooth, friendly experience.

The role requires fast pace, strong organizational skills, and proficiency with Microsoft Office. Previous customer service experience is preferred, with flexibility to work at multiple locations if needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Genoa City, Wisconsin is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure a smooth, friendly experience.

The role requires fast pace, strong organizational skills, and proficiency with Microsoft Office. Previous customer service experience is preferred, with flexibility to work at multiple locations if needed.