Seasonal Client Service Pro — Receptionist, Flexible Hours

H&R Block, Inc.; Durango (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid training

Flexible seasonal schedules

Team-based environment

Tax prep benefit

Discounts on everyday items

Paid sick leave/bonuses

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Durango, CO to greet clients, answer phones, and connect them with the right tax professionals. You will schedule clients and ensure every need is met in person, over the phone, or virtually.

This role offers paid training and ongoing learning, flexible seasonal and part-time schedules, a team-oriented work environment, and benefits such as tax prep support and employee discounts.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment experience

Customer service experience

Multi-tasking

Organizational skills

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Durango, CO to greet clients, answer phones, and connect them with the right tax professionals. You will schedule clients and ensure every need is met in person, over the phone, or virtually.

This role offers paid training and ongoing learning, flexible seasonal and part-time schedules, a team-oriented work environment, and benefits such as tax prep support and employee discounts.