Client Service Pro - Seasonal Receptionist

H&R Block; Glenwood Springs (CO); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Flexible seasonal schedules

Part-time options

Job summary

H&R Block in Glenwood Springs, CO is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and coordinate schedules. You will help connect clients with the right tax professionals and ensure a high level of service both in person and remotely.

The role emphasizes multi-tasking, strong organization, and proficiency with Microsoft Office in a fast-paced tax office setting. Flexible seasonal/part-time schedules support work-life balance.

Qualifications

• Experience in a fast-paced environment.
• Patience and customer-service focus.
• Ability to multitask and stay organized.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service experience

Multitasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Job description

H&R Block in Glenwood Springs, CO is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and coordinate schedules. You will help connect clients with the right tax professionals and ensure a high level of service both in person and remotely.

The role emphasizes multi-tasking, strong organization, and proficiency with Microsoft Office in a fast-paced tax office setting. Flexible seasonal/part-time schedules support work-life balance.