Seasonal Client Service Pro | Flexible Hours & Training

H&R Block, Inc.; Leadville (CO); On-site; USD 25,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Leadville, CO is hiring a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You’ll ensure client needs are met across in-person, phone, and virtual channels, while keeping the office organized and welcoming.

Paid training and flexible seasonal schedules are offered. This role emphasizes customer service excellence and teamwork within a franchise office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Time management

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. in Leadville, CO is hiring a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You’ll ensure client needs are met across in-person, phone, and virtual channels, while keeping the office organized and welcoming.

Paid training and flexible seasonal schedules are offered. This role emphasizes customer service excellence and teamwork within a franchise office.