Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Twin Lakes (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and ensure every client leaves satisfied, both in person and virtually, while upholding a welcoming office atmosphere. In a fast-paced environment you will multitask, stay organized, and maintain the office with team members.

Qualifications

• Experience in fast-paced environments.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule client appointments.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Communication

Microsoft Office

Education

High school diploma or equivalent

Flexible schedule and/or multiple locations

Sales/marketing experience

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and ensure every client leaves satisfied, both in person and virtually, while upholding a welcoming office atmosphere. In a fast-paced environment you will multitask, stay organized, and maintain the office with team members.