Front Desk & Client Service Specialist - Seasonal

H&R Block, Inc.; Campbellsport (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect them with the best-suited tax professional.

In this role you will schedule appointments, help ensure client needs are met across in-person, phone, and virtual interactions, and maintain a clean, organized office alongside the team.

This franchise office is independently owned and operated; for employment questions contact the local franchisee.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Phone etiquette

Customer service

Multitasking

Organizational skills

Experience in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect them with the best-suited tax professional.

In this role you will schedule appointments, help ensure client needs are met across in-person, phone, and virtual interactions, and maintain a clean, organized office alongside the team.

This franchise office is independently owned and operated; for employment questions contact the local franchisee.