Seasonal Client Service Pro: Friendly Receptionist

H&R Block; Surfside Beach (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly service and accurate scheduling in a busy office.

You’ll maintain a clean, organized reception area and support teammates with various duties. Previous customer service and multitasking skills are valued, and a high school diploma is preferred.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multitask.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

MS Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role emphasizes friendly service and accurate scheduling in a busy office.

You’ll maintain a clean, organized reception area and support teammates with various duties. Previous customer service and multitasking skills are valued, and a high school diploma is preferred.