Seasonal Client Service Concierge (Flexible Schedule)

H&R Block, Inc.; Adairsville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Adairsville, GA. This role focuses on greeting clients, answering phones, and matching clients with the right tax professionals to ensure a positive client experience.

You will schedule appointments, assist in-person and virtual clients, and maintain a clean, organized office. Prior customer service experience and the ability to multitask are essential for success in this fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service

Multi-tasking

Organizational skills

Time management

MS Office

Education

High school diploma

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Adairsville, GA. This role focuses on greeting clients, answering phones, and matching clients with the right tax professionals to ensure a positive client experience.

You will schedule appointments, assist in-person and virtual clients, and maintain a clean, organized office. Prior customer service experience and the ability to multitask are essential for success in this fast-paced environment.