Seasonal Client Experience & Support Specialist

Jackson Hewitt - AHC; Town of Owego (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full-time and part-time roles

Flexible schedule options

Work Lotto

Health, dental, vision

Teladoc

Identity theft protection

Corporate discounts

Tax education reimbursement

Referral bonuses

Continuing tax education

Employee referral program

Medical benefits

401k with company match

Earned wage access before payday

Job summary

Jackson Hewitt - AHC in New York seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly, efficient service in a busy retail office. You will distribute marketing materials and help keep clients engaged while they wait.

The role emphasizes strong communication, adaptability in a fast-paced environment, and a willingness to learn. Training is provided, with opportunities for advancement and access to employee discounts and other benefits.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and troubleshooting ability.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide friendly, service-oriented assistance.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and information to clients.
• Keep clients engaged during wait times and throughout visits.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Customer service experience

Job description

Jackson Hewitt - AHC in New York seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly, efficient service in a busy retail office. You will distribute marketing materials and help keep clients engaged while they wait.

The role emphasizes strong communication, adaptability in a fast-paced environment, and a willingness to learn. Training is provided, with opportunities for advancement and access to employee discounts and other benefits.