Seasonal Client Support Specialist

Jackson Hewitt - AHC; Village of Endicott (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Job summary

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate for our Endicott, NY offices. You will be the friendly face for clients, confirming appointments, following up with inquiries, and distributing marketing materials to keep clients engaged during wait times.

We value strong interpersonal skills, the ability to thrive in a fast-paced retail environment, and a willingness to learn. This role offers flexible scheduling and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face at the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and provide essential support.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Customer service mindset

Tools

Troubleshooting basics

Job description

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate for our Endicott, NY offices. You will be the friendly face for clients, confirming appointments, following up with inquiries, and distributing marketing materials to keep clients engaged during wait times.

We value strong interpersonal skills, the ability to thrive in a fast-paced retail environment, and a willingness to learn. This role offers flexible scheduling and opportunities for advancement within the organization.