Seasonal Client Experience Specialist

H&R Block; South Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and coordinate scheduling in a busy office.

This in-person role supports tax professionals and helps maintain a professional, welcoming environment during tax season. You will handle calls, direct clients to the right specialist, assist with document intake, and keep the front desk organized.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaboration and professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Multitask effectively

Organizational skills

Customer service

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-ins, and coordinate scheduling in a busy office.

This in-person role supports tax professionals and helps maintain a professional, welcoming environment during tax season. You will handle calls, direct clients to the right specialist, assist with document intake, and keep the front desk organized.