Seasonal Client Experience Specialist

jackson-hewitt-careers; LaGrange (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Advancement opportunities

Paid training

Wellness resources

Company parties

Employee discounts

Flexible schedule

Early wage access (ZayZoon)

Telehealth & mental wellness support

Job summary

Jackson Hewitt is hiring a Seasonal Client Service Associate to welcome clients, start the intake process, and keep our office running smoothly in LaGrange, GA. You’ll scan tax documents, perform light data entry, schedule appointments, and assist with daily office tasks to deliver an exceptional client experience.

We value friendly, dependable team members with strong communication and basic computer skills.

Qualifications

• Excellent communication and people skills.
• Basic computer proficiency.
• Able to learn quickly in a fast-paced office.
• Reliable and dependable team player.
• Previous customer service, retail, or hospitality experience is a plus, not required.

Responsibilities

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with clients
• Keep clients informed during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Skills

Communication skills

Computer literacy

Fast learner

Dependable

Customer service experience

Job description

Jackson Hewitt is hiring a Seasonal Client Service Associate to welcome clients, start the intake process, and keep our office running smoothly in LaGrange, GA. You’ll scan tax documents, perform light data entry, schedule appointments, and assist with daily office tasks to deliver an exceptional client experience.

We value friendly, dependable team members with strong communication and basic computer skills.