Seasonal Client Experience Specialist

Jackson Hewitt; LaGrange, Northern (GA, KY); Hybrid; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

PAID Training

Bonus opportunities

Early wage access

Telehealth

Corporate discounts

Seasonal return opportunities

Career growth

Tax training

Zusammenfassung

Jackson Hewitt Inc. is hiring a Seasonal Client Service Associate to welcome clients, initiate the intake process, and handle basic data entry in a fast-paced environment. You’ll scan documents, schedule appointments, and support tax professionals to deliver an exceptional client experience.

The role offers paid training, hourly pay with bonus opportunities, and flexible scheduling across multiple locations. This is a seasonal position designed to help clients and grow with the team.

Qualifikationen

• Strong communication and people skills.
• Basic computer proficiency.
• Fast learners with a can-do attitude.
• Dependability in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Aufgaben

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed and engaged during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Kenntnisse

Communication skills

People skills

Basic computer skills

Fast learner

Dependability

Jobbeschreibung

Jackson Hewitt Inc. is hiring a Seasonal Client Service Associate to welcome clients, initiate the intake process, and handle basic data entry in a fast-paced environment. You’ll scan documents, schedule appointments, and support tax professionals to deliver an exceptional client experience.

The role offers paid training, hourly pay with bonus opportunities, and flexible scheduling across multiple locations. This is a seasonal position designed to help clients and grow with the team.