Seasonal Client Experience Associate

jackson-hewitt-careers; Dothan (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

PAID Training

Hourly Pay + Bonus Opportunities

Multiple Locations & Flexible Schedule

Early Wage Access with ZayZoon

24/7 Telehealth + Mental Wellness

Corporate Discounts

Personal, Friends & Family Tax Prep (T

Opportunities to Return Season After

Career Growth into Tax Pro, Office Mgr

Tax Training & Continuing Education

Job summary

Jackson Hewitt is hiring a Seasonal Client Service Associate to deliver an exceptional client experience in our local office. You will welcome clients, start intake, scan documents, and handle data entry while supporting tax professionals and marketing efforts.

No prior experience is required, but strong people skills help you shine. This role offers paid training, hourly pay with bonus opportunities, and flexible scheduling.

Qualifications

• Strong communication and people skills.
• Basic computer proficiency.
• Dependability and ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed and engaged during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Skills

Communication skills

Computer literacy

Fast learner

Dependability

Customer service experience

Job description

Jackson Hewitt is hiring a Seasonal Client Service Associate to deliver an exceptional client experience in our local office. You will welcome clients, start intake, scan documents, and handle data entry while supporting tax professionals and marketing efforts.

No prior experience is required, but strong people skills help you shine. This role offers paid training, hourly pay with bonus opportunities, and flexible scheduling.