Seasonal Client Experience Specialist

Jackson Hewitt; Dothan (AL); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Paid training

Bonus opportunities

Flexible schedule

Wellness resources

Employee discounts

Company parties

Career growth

Résumé du poste

Jackson Hewitt in Dothan is seeking a Seasonal Client Service Associate to greet clients, manage intake, and handle basic tax document processing. You will support Tax Pros and help maintain an exceptional client experience in a fast-paced environment.

This seasonal role offers paid training, hourly pay with bonus opportunities, and flexible scheduling. Join us to build strong client relationships and develop skills in a supportive team setting.

Qualifications

• Excellent communication with customers.
• Proficient with basic computer tasks.
• Ability to learn new software quickly.
• Reliable and punctual in a fast-paced setting.
• Customer service experience is a plus, not required.

Responsabilités

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with clients.
• Keep clients informed during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Connaissances

Communication skills

Computer literacy

Fast learning

Dependability

Customer service experience

Description du poste

Jackson Hewitt in Dothan is seeking a Seasonal Client Service Associate to greet clients, manage intake, and handle basic tax document processing. You will support Tax Pros and help maintain an exceptional client experience in a fast-paced environment.

This seasonal role offers paid training, hourly pay with bonus opportunities, and flexible scheduling. Join us to build strong client relationships and develop skills in a supportive team setting.