Seasonal Client Experience Associate

Jackson Hewitt; Gulfport (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are 

Flexible Schedule Options - Work that

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Job summary

Jackson Hewitt is hiring a Seasonal Client Support Associate to be the friendly face for visitors in our Gulfport offices. You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times.

Strong communication and a customer‑focused mindset are essential in this welcoming, service‑oriented environment. Training and advancement opportunities are available as you grow with the team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Strong interpersonal skills

Experience in fast-paced retail

Basic computer proficiency

Customer service experience (preferred

Job description

Jackson Hewitt is hiring a Seasonal Client Support Associate to be the friendly face for visitors in our Gulfport offices. You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times.

Strong communication and a customer‑focused mindset are essential in this welcoming, service‑oriented environment. Training and advancement opportunities are available as you grow with the team.