Seasonal Client Experience Specialist

Jackson Hewitt - CGH; Rockland (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible Schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to act as the friendly face for visitors to our offices and to deliver exceptional client experiences. You will engage with clients, confirm appointments, and help them navigate services while maintaining a welcoming environment.

This role emphasizes strong communication, reliability in a fast-paced setting, and the ability to learn and grow within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to provide essential support and answer questions.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Willingness to learn

Troubleshooting

Basic computer proficiency

Tools

Basic computer proficiency

Troubleshooting

Job description

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to act as the friendly face for visitors to our offices and to deliver exceptional client experiences. You will engage with clients, confirm appointments, and help them navigate services while maintaining a welcoming environment.

This role emphasizes strong communication, reliability in a fast-paced setting, and the ability to learn and grow within the organization.