Seasonal Client Concierge & Receptionist — Tax Season

H&R Block, Inc.; Stow (OH); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Benefits package

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the friendly face of the office and help route clients to the right tax professional based on their needs.

This role is in-person and not remote. This position requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration skills.
• Ability to multitask and manage priorities.
• Detail-oriented with a focus on confidentiality.
• Proficient with basic computer programs and scheduling tools.

Responsabilités

• Greet clients warmly and manage front desk interactions.
• Answer calls, schedule appointments, and direct clients.
• Maintain office organization and handle documents.
• Support daily operations and coordinate with team.
• Protect client information with confidentiality.

Connaissances

Customer service

Interpersonal communication

Multitasking

Organization

Teamwork

Professional demeanor

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Microsoft Teams

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the friendly face of the office and help route clients to the right tax professional based on their needs.

This role is in-person and not remote. This position requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.