Seasonal Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Millington (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and assists tax professionals in a fast-paced environment.

Responsibilities include check-in, document handling, and coordinating client flow. Evening and weekend availability during tax season is expected to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer tools (MS Office, scheduling apps).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax pros.
• Manage client check-in and intake, including document handling.
• Maintain organized, professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and assists tax professionals in a fast-paced environment.

Responsibilities include check-in, document handling, and coordinating client flow. Evening and weekend availability during tax season is expected to ensure a smooth client experience.