Seasonal Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Northbridge (MA); Sur place; USD 21 000 - 37 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You'll work with tax professionals and contribute to a smooth client experience.

Preferred candidates have strong communication, multitasking, and computer skills (Microsoft Office, Teams, scheduling systems) and are available evenings and weekends during tax season. This role offers competitive pay and benefits.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Interpersonal communication

Collaborative teamwork

Multitasking

Organizational skills

Computer literacy (Microsoft Office,),

Formation

High school diploma/GED or equivalent

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You'll work with tax professionals and contribute to a smooth client experience.

Preferred candidates have strong communication, multitasking, and computer skills (Microsoft Office, Teams, scheduling systems) and are available evenings and weekends during tax season. This role offers competitive pay and benefits.