Seasonal Client Concierge & Receptionist Evenings/Weekends

H&R Block, Inc.; Boone (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. in Boone, NC seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will coordinate client check-ins, guide clients to the right tax professionals, and help maintain a professional office environment.

The role emphasizes client service, discretion with sensitive information, and teamwork with tax professionals. Evening/weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Office software

Scheduling systems

Evenings weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Boone, NC seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will coordinate client check-ins, guide clients to the right tax professionals, and help maintain a professional office environment.

The role emphasizes client service, discretion with sensitive information, and teamwork with tax professionals. Evening/weekend availability during tax season is required.