Seasonal Client Concierge — In-Office Front Desk & Scheduling

H&R Block, Inc.; Town of Abrams (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Wisconsin is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

You will collaborate with tax professionals, handle confidential information, and work evenings and weekends during tax season. This in-person role provides training and a potential path into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment is preferred.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Wisconsin is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

You will collaborate with tax professionals, handle confidential information, and work evenings and weekends during tax season. This in-person role provides training and a potential path into tax preparation or office leadership.