Seasonal Client Concierge & Front Desk (Evenings/Weekends)

H&R Block, Inc.; Bolivar (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Bolivar, Tennessee office. You will greet clients, manage scheduling, handle check-in, and support daily office operations alongside tax professionals.

This in-person role is not remote. This opportunity includes training, with potential pathways into tax preparation or office leadership, while contributing to a smooth client experience during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Office software proficiency

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Bolivar, Tennessee office. You will greet clients, manage scheduling, handle check-in, and support daily office operations alongside tax professionals.

This in-person role is not remote. This opportunity includes training, with potential pathways into tax preparation or office leadership, while contributing to a smooth client experience during tax season.