Seasonal Client Care & Front Desk Specialist

H&R Block, Inc.; Huntingdon (Huntingdon County); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and manage daily scheduling in a in-person office setting. You will coordinate appointments, check-ins, and document handling while supporting a team of tax professionals.

The role emphasizes professionalism, confidentiality, and client-focused service, with opportunities to grow into tax preparation or leadership positions during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Office software

Scheduling systems

Attention to detail

Microsoft Office

Evenings & weekends availability

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and manage daily scheduling in a in-person office setting. You will coordinate appointments, check-ins, and document handling while supporting a team of tax professionals.

The role emphasizes professionalism, confidentiality, and client-focused service, with opportunities to grow into tax preparation or leadership positions during tax season.