Seasonal Cashier & Customer Experience Pro

Michaels; San Rafael (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Adoption assistance

Telemedicine services

Flexible spending accounts

Job summary

Michaels in California is seeking a store associate to deliver friendly customer service, guide shoppers, and ensure a fast checkout experience at BAY-SAN RAFAEL. You will participate in receiving, stocking, and merchandising while supporting Omni channel processes like BOPIS and SFS.

Candidates with retail or customer service experience are preferred. The role requires standing for long periods and flexibility for nights, weekends, and early mornings in a climate-controlled retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience with cash handling to standards
• Engage customers in Rewards program and Private Label Credit Cards enrollments
• Inform customers about Voice of Customer surveys and Omni channel processes (BOPIS, SFS)
• Participate in truck unload, stocking, and planogram processes
• Maintain in-stock store and conduct merchandise recovery and go-back processes
• Support Store In Stock Optimization and AD set duties; assist shrink and safety programs

Skills

Customer service

Retail experience

Job description

Michaels in California is seeking a store associate to deliver friendly customer service, guide shoppers, and ensure a fast checkout experience at BAY-SAN RAFAEL. You will participate in receiving, stocking, and merchandising while supporting Omni channel processes like BOPIS and SFS.

Candidates with retail or customer service experience are preferred. The role requires standing for long periods and flexibility for nights, weekends, and early mornings in a climate-controlled retail environment.