Seasonal Cashier & Customer Experience Associate

Michaels Stores; Alameda (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Partner discount programs

Job summary

Michaels Stores in Alameda, CA is hiring for a Store Team Member. You will assist customers, run fast checkouts, and keep our store well-stocked and welcoming.

Responsibilities include helping customers find products, supporting omni-channel orders, and maintaining merchandise on the floor and during truck unloads. A positive attitude and reliability are essential. You will also participate in planograms and follow SOPs to uphold Michaels' brand promises.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout and accurate cash handling
• Explain Rewards program and Private Label Card enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes (BOPIS, SFS)
• Assist with truck unloading, stocking, and planogram (POGs)
• Maintain in-stock conditions and merchandise recovery
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company policies
• Interact professionally; be a positive role model
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Job description

Michaels Stores in Alameda, CA is hiring for a Store Team Member. You will assist customers, run fast checkouts, and keep our store well-stocked and welcoming.

Responsibilities include helping customers find products, supporting omni-channel orders, and maintaining merchandise on the floor and during truck unloads. A positive attitude and reliability are essential. You will also participate in planograms and follow SOPs to uphold Michaels' brand promises.