Seasonal Car Rental Customer Experience Specialist

Enterprise Holdings; Eagle (CO); On-site; USD 29,000 - 36,000; Full time

Job summary

Enterprise Mobilty (Enterprise Rent-A-Car family) is seeking seasonal Customer Experience Representatives at Eagle County Airport in Gypsum, CO. You will greet customers, explain rental terms and vehicle features, and help with reservations and returns to ensure a smooth process.

The role requires 18+, a high school diploma or GED, a valid driver's license, and the ability to work up to 180 days. Schedule includes evenings and weekends; pay is $23.50 per hour.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• Must have no drug or alcohol related convictions (DWI/DUI) in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship now or in the future.
• Seasonal work lasting a maximum of 180 days.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by communicating rental terms and vehicle features, options, and other services.
• Offer directions and local information to assist customers.
• Answer incoming calls for reservations, rate quotes, and general questions; provide information and resolution for customers and vendors.
• Place outgoing calls for callbacks and other assigned tasks.
• Assist to assess condition of rental upon return.
• Notify Management of customer or vehicle problems.
• Pursue on-the-job training and company classroom training.
• Clean vehicles when applicable.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Enterprise Mobilty (Enterprise Rent-A-Car family) is seeking seasonal Customer Experience Representatives at Eagle County Airport in Gypsum, CO. You will greet customers, explain rental terms and vehicle features, and help with reservations and returns to ensure a smooth process.

The role requires 18+, a high school diploma or GED, a valid driver's license, and the ability to work up to 180 days. Schedule includes evenings and weekends; pay is $23.50 per hour.